When you enter this distance, our system will calculate the distance you've already used (or travelled) and how much is still unused.Īny unused distance will then automatically be credited towards the new licence you're buying at the discounted rate. ![]() When you buy a new RUC licence, you'll need to enter the current reading from your hubodometer or odometer. You must use all of this credit when you buy your new licence. You'll be credited back at the RUC rate you originally paid. ![]() When you buy your new licence, our system will automatically credit you for any unused distance. If you already have a RUC licence that will cover you for that period, you can still take advantage of the discounted rates by buying a new licence during the RUC reduction period. What happens if you buy too much RUC If you already have a RUC licence When buying RUC, you must complete a declaration to confirm that you're only buying enough RUC for the reduction period. You should only buy enough RUC to cover the reduction period. Transport temporary relief package – more information How the discounted rates workĭuring the RUC reduction period all RUC rates are cut by 36%. This is part of their extended cost of living support.Ĭost of living support extended for families and business - Beehive release (external link) The Government has reduced RUC rates again by 36% from 1 March 2023 to 30 June 2023. Temporary RUC reduction 1 March 2023 to 30 June 2023 SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emailsĬONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. We apologise for any inconvenience.ĮASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool (external link) ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience caused.ĬOVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more We are working to resolve the services as soon as possible. ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. We are working with the payment provider to resolve this as soon as we can. ![]() ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. View our traffic map for road closures and delays (external link)ĬONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. We’ll provide updates on our Journey Planner website as information becomes available. TRAFFIC UPDATES: Several roads have been impacted by recent weather events. SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
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